I’m a Skype for Business Consultant and currently based in Singapore. I started working with Unified Communications and SIP products since 2009 which focused on Contact Center solution. Today, as a Voice Consultant I’m exposed in designing and deploying Skype for Business on-prem and cloud solutions. Other products that I’ve been hands-on are AudioCodes, Sonus, Polycom & KEMP Hardware Load Balancers and Reverse Proxy. I love to share ideas especially the actual experiences or challenges from customer site. I decided to create this website to share my knowledge and to serve as my own documentation for future reference. Hope you enjoy every piece here 🙂 Cheers!