Posted in AudioCodes

Configuring AudioCodes Debug Recording – SIP & Media

Firmware version: 7.0

The procedure below describes how to configure the address of the debug recording (capturing) server to where the device sends the captured traffic. Once you configure an address, the device generates DR packets for all calls.

Configuration tab > System menu > Logging > Logging Settings

debugrecording

In the “Debug Recording Destination IP”, put the IP address of your PC where you install and run wireshark.

Configuration tab > System menu > Logging > Logging Filters Table

debugrecording_2

Set as below:

  • Filter Type: Any
  • Log Type: Signalling & Media
  • Mode: Enable

Activate a wireshark which will gather all the SIP and RTP traffic coming to and from the GW or SBC.

Reproduce the issue, then stop the wireshark. Send the logs to AudioCodes Support.

Note: Disable the Debug Recording on the GW or SBC.

 

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